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Sr. Support Engineer - Cybersecurity

Dubai - United Arab Emirates

Job Type

Full Time



About the Role

We are seeking for Senior Support Engineer for Cyber Security Solution in Middle East and Africa Region 


  • Experience with Web Application Firewall, DDOs, LLB and PAM

  • Experience with Password Vaulting, Privilege Management Unix/Linux, Active Directory Bridge and Remote Access

  • Experience with centralized security management software

  • Experience with Web Application security

  • Experience with Scripting

  • Familiar in defense mechanisms like DefensePro and application delivery solutions

  • Experience in TCP/IP, HTTP, SSL/TLS, and DNS, is crucial for understanding and troubleshooting network and application security issues.

  • Familiar in Security threat landscape common attack vectors

  • Familiar in server load balancing, global server load balancing (GSLB), and application delivery controllers (ADCs).

  • Deep Knowledge of at least one of Windows Server, Unix, Linux, and/or MAC operating systems

  • Deep knowledge of enterprise-wide networking protocols & ports for both Windows and Linux environments

  • Knowledge of Active Directory, Group Policy and MS SQL Server

  • Knowledge of Firewall, IDS, IPS, Antivirus, vulnerability assessment

  • Knowledge of Virtualization/Cloud suites - at least one of VMware, Azure, and/or AWS

  • Knowledge of LAN, WAN, routers, switches, proxy servers

  • Ability to understand and analyze customer technical needs

  • Support the sales team with Technical questions, Demo and POC

  • Bachelor's Degree in Computer Science, Security, or Information Technology fields

  • Technical Certification - Such as CCIE Security, MCSA, NSE and comptia

  • Certification on Radware, BeyondTrust, CyberArk, Oracle and IBM

About the Company

Tech First Gulf is MEA’s best skilled & strong emerging Value-Added Distributor. We generate demand and grow a net-new business by having access to in-home accounts of our strategic channel relationships which our new but best of the breed senior leadership brought inherited and we leverage that to vendor advantage.

Tech First Gulf (TFG) helps businesses maximize the value of the technology that they make, sell or use. TFG is a true value-added distributor that offers Gartner leading solutions/technologies across unified communications, unified collaboration, audio-visual, infrastructure and cyber security solutions. With its vast regional infrastructure and focus on next-generation technology solutions, TFG enables business partners to operate more efficiently and successfully in the markets they serve.

TFG magnifies the value of its experience and direct touch accounts with thousands of resellers, partners, and system integrators by doing the much-needed sales, presales & post-sales investment on the ground to generate demand and grow business. TFG is trusted in the market to provide end-to-end support to our partners and customers, due to its local sales operations and representatives across 10+ countries in MEA, with local warehousing, and innovation centers.

We have built our business around one simple truth: to win and keep customers/partners, you have to genuinely care about solving their problems.

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