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Operations - Inbound

Chennai, Tamil Nadu, India

Job Type

Full Time



About the Role

Join our team as an Operations - Inbound professional. Responsibilities include managing Inbound processes, optimizing workflows, and ensuring efficient operations. The ideal candidate will have strong organizational and communication skills.


  • Responsible for Inbound & inventory operations, respond, deal, and liaise with Purchase, Sales Ops, Logistics & WH teams.

  • Monitor and ensure the receipt, GRN, Pick & Pack and releasing of goods within the agreed business SLA’s, oversee the 4M & 5S and ensure these standards are in place.

  • Coordinate, oversee and control the maintenance and operation of warehouse management systems and WH storage.

  • Use space and management strategy and maintain inventory accuracy at all times, keep stock control systems up to date and plan future capacity requirements in the WH.

  • Responsible for identifying the opportunities area in day-to-day operations and improving the process efficiency.

  • Motivate, organize, and train the staff, as well as monitoring their performance and progress.

  • Making sure quality, rate basis budgeted targets and safety/environmental objectives are met.

  • Have a clear understanding of the company's policies and vision and how the warehouse contributes to the organizational goals and objectives.

  • Maintain health and safety, hygiene, and security standards in the work environment (e.g., MHE checklist, near miss, red tag and etc.).

  • Produce regular reports and updates on a daily, weekly, and monthly basis, communicate with management and BU on a daily basis.

  • Excellent interpersonal skills to build strong relationships with colleagues.

  • Excellent strategic planning and problem-solving skills.

  • 2 -3 years of experience in an operational or similar role .

  • Proficiency with Microsoft Excel and other productivity applications and platforms.

  • Proven organizational skills, including time management.

  • Project management experience.

  • Strong analytical and problem-solving skills.

  • Self-sufficiency and an ability to work with minimal supervision.

  • Knowledge of U.A.E. and Jebel Ali WH/Customs rules and regulations.

  • Knowledge and experience of using Warehouse Management System (WMS) including MS office intermediate and above level.

  • Standardize KPI reporting across transport operations.

  • Bachelor's degree

About the Company

Tech First Gulf is MEA’s best skilled & strong emerging Value-Added Distributor. We generate demand and grow a net-new business by having access to in-home accounts of our strategic channel relationships which our new but best of the breed senior leadership brought inherited and we leverage that to vendor advantage.

Tech First Gulf (TFG) helps businesses maximize the value of the technology that they make, sell or use. TFG is a true value-added distributor that offers Gartner leading solutions/technologies across unified communications, unified collaboration, audio-visual, infrastructure and cyber security solutions. With its vast regional infrastructure and focus on next-generation technology solutions, TFG enables business partners to operate more efficiently and successfully in the markets they serve.

TFG magnifies the value of its experience and direct touch accounts with thousands of resellers, partners, and system integrators by doing the much-needed sales, presales & post-sales investment on the ground to generate demand and grow business. TFG is trusted in the market to provide end-to-end support to our partners and customers, due to its local sales operations and representatives across 10+ countries in MEA, with local warehousing, and innovation centers.

We have built our business around one simple truth: to win and keep customers/partners, you have to genuinely care about solving their problems.

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